The program structure of Diploma program in Hotel Operation is designed keeping in view the basic objective stated above. Consequently certain essential features of such model program structures would be: - To impart to the students latest and relevant knowledge from the field of management theory and practice - This program gives students an understanding of the concepts and principles of modern operations management with a view to increase productivity and profitability in hotel operations - Theories and techniques associated with services management, productivity management, and problem solving and decision-making will be examined